Managed Services

Overview

Consider Systel your “outsourced IT department”!  Like an insurance policy, our Managed Service Plans are about the peace of mind that comes with transferring the risk of “ownership” from your company to ours.  Our plans can provide an assortment of critical IT services including helpdesk support, and PC, server, and network management for a flat-rate monthly subscription.  With a specialized plan, you are guaranteed swift response.

With our Managed Service Plans, your organization can budget more effectively and allocate resources more efficiently by providing your company with a predictable cost structure and a lower Total Cost Ownership (TCO).

Support Areas

Help Desk

Our Help Desk Support team promises friendly and knowledgeable support specialists, as well as engineers to help you through even the toughest IT problems.  Our support team handles 90% of all service requests via phone, email, or secure remote access.

On-Site Support

For those IT issues that require hands-on attention, we deploy certified engineers.  Our on-site support engineers arrive at your location equipped with all the necessary knowledge and equipment to resolve any issues you may be experiencing.  It is our goal to ensure that your organization stays up and running.

Patches/Updates

In order to ensure that your computers, servers, and networking equipment are always protected and up to date, automatic updates for software patches and security releases are deployed remotely and expeditiously.

Data Backup

At Systel, we know that even the smallest of businesses cannot afford to lose data.  We make sure your data is backed up regularly and stored at a secure, offsite location.  Rest easy knowing your data is secure and available in the event of a disaster.

Firewall Security

Building infrastructure, hiring and training personnel, and maintaining security practices can be a large investment for companies that do not have security as a core competency.  You have no need to worry; Systel offers anti-virus, managed firewalls, and anti-spam/malware protection.

Servers, Switches, Routers

Our engineers monitor your hardware equipment and respond to alerts on a proactive basis.  We work hard to know before disaster strikes.

Network Services

When you need network infrastructure solutions tailored to your company’s requirements, turn to Systel.  We can work with building owners, architects, and general contractors to design custom-made network systems for the property’s specifications. From card access systems to audio/visual solutions, we can provide a variety of services and integrate them to run from a single operating point.

Network Infrastructure Solutions

Whether 24/7 support or 99.999% system uptime is needed, our engineers have the expertise to design, enhance, and manage your network infrastructure.

We deliver LAN, WAN, wireless, remote access, and security solutions based on industrial strength network operating systems and equipment.

We leverage your network with industry-leading solutions for the competitive edge needed in today’s connected world.

Services Available:
  • Network Design and Implementation
  • Secure Remote Access Solutions
  • Network Management Solutions
  • High-speed Data Network Design and Implementation
  • Wireless Network Design and Implementation
  • VoIP Solutions
  • Network, Messaging, Unified Messaging and Database Administration Support
  • Helpdesk Support Services
  • Secure Videoconferencing Solutions
  • Structured Cabling
Systel Supplies
  • Voice and Data solutions
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  • Audio/Visual Solutions
  • DVR Solutions
  • Video Surveillance Systems
Data/Network Infrastructure Solutions include
  • Firewalls
  •  
  • Web & Email Content Filtering
  • Switching
  • Anti-Virus Solutions

Manufacturers We Partner With

Systel is proud to partner with the world’s best manufacturers and distributors. See All!

How Can We Help?

We’re here to answer your questions.  Please use the link below to request service or a quote, get support, or just send us a message.

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